Refunds & Cancellation

You can cancel a subscription at any time from your account settings, from the “Manage subscription” link on your Paddle receipt, or by contacting support@amoye.org. When you cancel, your plan remains active until the end of the current billing period and does not renew after that.

Refunds are handled in accordance with Paddle’s Refund Policy. If you are a consumer in the UK, EU, EEA or Switzerland, you may request a full refund within 14 daysof your purchase or first subscription payment. Other regions have the refund window set out in Paddle’s Refund Policy. Refunds are issued by Paddle to your original payment method, normally within 14 days of approval.

Request a refund through the “Request refund” option on your Paddle receipt or billing page, at paddle.net, or by contacting support@amoye.org with your account email. Paddle provides buyer support for every transaction it processes.

Institutional licences are arranged directly with TecheSight Ltd under a separate written agreement (not purchased through Paddle), which sets out its own cancellation and refund terms.

Nothing in this policy affects your mandatory statutory rights as a consumer under applicable law.